Brand Experience Manager (PINK)

Victoria's Secret; Santa Maria (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Victoria's Secret in Santa Maria, CA seeks a PINK Manager to lead values-based coaching and to deliver exceptional customer and associate experiences that drive brand top-line sales. The role directs Brand Supervisors and Selling Associates with guidance from the Store Manager, especially in higher complexity stores.

The position emphasizes coaching, daily operations, and ensuring alignment with brand standards through experiential selling and consistent visuals.

Responsibilities

• Drive the overall customer and brand experience within the PINK Business.
• Ensure product presentation and selling behaviors reflect Brand direction.
• Own category-level performance insights using company tools and reports.
• Lead talent lifecycle including interviewing and hiring decisions and performance management, with the Store Manager.
• Direct reports including PINK Supervisors and/or Selling Associates.
• Lead in higher volume or more complex environments.

Skills

Leadership

Coaching

Customer experience

Visual merchandising

Job description

Victoria's Secret in Santa Maria, CA seeks a PINK Manager to lead values-based coaching and to deliver exceptional customer and associate experiences that drive brand top-line sales. The role directs Brand Supervisors and Selling Associates with guidance from the Store Manager, especially in higher complexity stores.

The position emphasizes coaching, daily operations, and ensuring alignment with brand standards through experiential selling and consistent visuals.