PINK Brand Manager: Lead Store Experience

Victoria’s Secret & Co.; Chico (CA); On-site; USD 32,000 - 39,000; Full time

Job summary

Victoria’s Secret & Co. in the United States seeks a PINK Manager to deliver exceptional customer and associate experiences while growing brand top-line sales. This leadership role provides direction, prioritization, and coaching to Brand Supervisors in higher complexity stores, reporting to the Store Manager.

You will lead the PINK customer and brand experience, ensure visual merchandising aligns with brand guidance, and coach direct reports to enhance performance and service excellence.

Qualifications

• Experience leading retail teams and coaching store staff.
• Ability to review business reports and take action to achieve results.
• Willingness to work nights, weekends, and a flexible schedule.

Responsibilities

• Drive overall customer and brand experience within the PINK business.
• Translate brand direction into priorities and daily actions on the sales floor.
• Own product presentation and selling behaviors to reflect the Brand guidance.

Skills

Retail leadership

Customer experience

Team coaching

Brand storytelling

Store operations

Interviewing

Job description

Victoria’s Secret & Co. in the United States seeks a PINK Manager to deliver exceptional customer and associate experiences while growing brand top-line sales. This leadership role provides direction, prioritization, and coaching to Brand Supervisors in higher complexity stores, reporting to the Store Manager.

You will lead the PINK customer and brand experience, ensure visual merchandising aligns with brand guidance, and coach direct reports to enhance performance and service excellence.