PINK Brand Experience Manager

Victoria's Secret; Holyoke, Northern (MA, KY); Hybrid; USD 50,000 - 70,000; Full time

Job summary

Victoria's Secret in Holyoke is seeking a PINK Manager to lead customer and associate experiences, drive brand presentation, and grow top-line sales. This role provides direction to Brand Supervisors and reports to Store Manager or Assistant Store Manager.

The PINK Manager will own visual execution, storytelling, and category insights, lead talent lifecycle, and partner with leadership to ensure consistent execution in a high-volume environment.

Qualifications

• Experience leading a team and coaching associates.
• Interviewing and hiring decisions and performance management.
• Delivers exceptional customer and associate experiences.

Responsibilities

• Drive overall customer and brand experience within the PINK Business.
• Ensure product presentation and selling behaviors reflect Brand guidance.
• Own visual execution and daily priorities.
• Provide direction to Brand Supervisors in higher volume stores.
• Collaborate with Store Manager for staffing and scheduling.

Skills

Leadership

Coaching

Customer service

Visual merchandising

Job description

Victoria's Secret in Holyoke is seeking a PINK Manager to lead customer and associate experiences, drive brand presentation, and grow top-line sales. This role provides direction to Brand Supervisors and reports to Store Manager or Assistant Store Manager.

The PINK Manager will own visual execution, storytelling, and category insights, lead talent lifecycle, and partner with leadership to ensure consistent execution in a high-volume environment.