Pilot Admin Assistant: Scheduling, Docs & Travel Perks

JetBlue; New York (NY); On-site; USD 29,000 - 44,000; Full time

Job summary

JetBlue is seeking an Assistant Administrative to support Pilots and the office care team. You will coordinate schedules, maintain confidential files, process expenses, and assist in communications and meeting planning. The role requires strong MS Office skills, customer service, and the ability to adapt in a dynamic aviation environment.

Some travel may be required. The position emphasizes accuracy, discretion, and collaboration across departments to ensure smooth pilot operations and timely

Qualifications

• High School Diploma or GED is required.
• 1 year of administrative support experience.
• Strong knowledge of Microsoft Excel, PowerPoint, Word, and Outlook.
• Demonstrated time and organizational management skills with time-sensitive requests.
• Experience organizing/coordinating projects with excellent customer service.
• Ability to handle sensitive and confidential information professionally.
• Willingness to work in a dynamic operation and adapt to daily needs.
• Occasional overnight travel up to 10%.
• Must pass a pre-employment drug test; eligible to work in the US; no visa sponsorship.

Responsibilities

• Pilot leave of absence and OJI coordination.
• Maintain pilot dependability and performance documentation and related electronic files.
• Coordinate changes to pilot schedules, qualifications, pay, and dependability.
• Process expense reports for Pilots.
• Administer parking program.
• Distribute mail and email notifications to Pilots.
• Create informational items for updates, newsletters, and emails.
• Interface with departments to support Pilot needs.
• Prioritize, assign, and track work requests across departments.
• Plan and set up meetings and events for Pilots and Supervisory Crew.
• Order office materials and pilot supplies.
• Other duties as assigned.

Skills

Time management

Organizational skills

Customer service

Written and verbal communication

Education

GED

Associate's degree in business or related field

Tools

SharePoint

InfoPath

Access

Excel

PowerPoint

Word

Outlook

Job description

JetBlue is seeking an Assistant Administrative to support Pilots and the office care team. You will coordinate schedules, maintain confidential files, process expenses, and assist in communications and meeting planning. The role requires strong MS Office skills, customer service, and the ability to adapt in a dynamic aviation environment.

Some travel may be required. The position emphasizes accuracy, discretion, and collaboration across departments to ensure smooth pilot operations and timely