Pilates Studio Sales & Member Growth Specialist

Pilates Addiction Upper West Side; New York (NY); On-site; USD 22,000 - 34,000; Part time

Job summary

Pilates Addiction Upper West Side is seeking a driven Sales Associate to join our studio. You will be the first contact for prospective clients, guiding them through class options, memberships and retail products, and you will help grow our member base.

The role emphasizes outbound outreach, consultative selling, and delivering excellent customer service in a fast-paced fitness environment. Part-time position with on-site work.

Qualifications

• Experience in sales is required.
• English – Advanced is preferred or required.
• Part-time availability is expected.
• Ability to stand and interact with clients during shifts.

Responsibilities

• Welcome potential and existing clients to the studio and answer inquiries about classes, memberships, and retail products.
• Drive membership sales and upsell class packages, private sessions, and retail items.
• Meet and exceed sales targets while maintaining high customer satisfaction.
• Lead membership expansion through outreach, in-studio tours and community engagement.
• Make 50+ outbound calls daily to warm leads, trial guests, and former members.
• Conduct studio tours and match clients with services based on goals and needs.
• Support studio operations, scheduling, and processing sales transactions.

Skills

Sales experience

Customer service

Outbound calling

Consultative selling

Retail sales

Job description

Pilates Addiction Upper West Side is seeking a driven Sales Associate to join our studio. You will be the first contact for prospective clients, guiding them through class options, memberships and retail products, and you will help grow our member base.

The role emphasizes outbound outreach, consultative selling, and delivering excellent customer service in a fast-paced fitness environment. Part-time position with on-site work.