Sales Associate

Pilates Addiction Upper West Side; New York (NY); Sur place; USD 22 000 - 34 000; Temps partiel

Résumé du poste

Pilates Addiction Upper West Side is seeking a driven Sales Associate to join our studio. You will be the first contact for prospective clients, guiding them through class options, memberships and retail products, and you will help grow our member base.

The role emphasizes outbound outreach, consultative selling, and delivering excellent customer service in a fast-paced fitness environment. Part-time position with on-site work.

Qualifications

• Experience in sales is required.
• English – Advanced is preferred or required.
• Part-time availability is expected.
• Ability to stand and interact with clients during shifts.

Responsabilités

• Welcome potential and existing clients to the studio and answer inquiries about classes, memberships, and retail products.
• Drive membership sales and upsell class packages, private sessions, and retail items.
• Meet and exceed sales targets while maintaining high customer satisfaction.
• Lead membership expansion through outreach, in-studio tours and community engagement.
• Make 50+ outbound calls daily to warm leads, trial guests, and former members.
• Conduct studio tours and match clients with services based on goals and needs.
• Support studio operations, scheduling, and processing sales transactions.

Connaissances

Sales experience

Customer service

Outbound calling

Consultative selling

Retail sales

Description du poste

About Pilates Addiction. . The New Gold Standard in Pilates is Here.. . At Pilates Addiction Upper West Side, we’re redefining what’s possible through movement. Our studios deliver results-driven, biomechanically grounded workouts powered by patented reformers found nowhere else and guided by expert Educators who inspire transformation in every session.. . We believe movement changes everything. When done with precision, intention, and community, it becomes a way of life. Now we’re looking for a driven Sales Associate to work with passion, grow our member base, and cultivate a studio environment that feels as empowering as it is elite.. . Position Overview. . As a Sales Associate at Pilates Addiction, you will play a key role in driving sales and supporting our studio operations. This position is ideal for someone with a passion for health and fitness, who enjoys building relationships with clients and helping them discover the benefits of Pilates. You will be the first point of contact for prospective clients, guiding them through our class offerings, memberships, and retail products.. . Key Responsibilities. . Client Engagement: Welcome potential and existing clients to the studio, answering inquiries about Pilates Addiction classes, membership packages, and retail products. Sales & Membership Growth:. . Drive membership sales and upsell class packages, private sessions, and retail items.. Meet and exceed sales targets while maintaining a high level of customer satisfaction.. Lead the studio’s membership expansion through strategic outreach, in-studio tours, and community engagement.. Make 50+ outbound calls daily to warm leads, trial guests, and former members to convert interest into commitment.. Master the art of consultative selling, building value, trust, and meaningful connections with every prospect. Conduct studio tours, provide in-depth explanations of the Pilates Addiction method, and match clients with the right services based on their goals and needs.. Customer Relationship Management:. . Foster a studio culture rooted in excellence, inclusivity, and transformation.. Build genuine relationships with members: celebrating milestones, recognizing wins, and elevating the member experience.. Develop and execute retention strategies, referral programs, and member appreciation events.Build lasting relationships with clients, ensuring they feel valued and supported throughout their fitness journey. Client Onboarding: Facilitate the onboarding process for new clients, including class sign-ups, membership registration, and ensuring a smooth start to their Pilates Addiction experience.. Administrative Support: Assist with studio operations, including scheduling, answering calls, managing email inquiries, and processing sales transactions through our POS system.. Promotion of Events and Offers: Actively promote studio events, workshops, special offers, and retail products to enhance the client experience and boost sales.. Other projects and responsibilities may be added at the owner’s discretion, including administrative dutiesQualifications. Physical Requirements. Ability to stand, walk, and interact with clients for extended periods.. Comfortable with light physical activity related to assisting clients and setting up equipment when necessary.

Experience: Required
Languages: English – Advanced
Employment: Part-time

About Pilates Addiction Upper West Side: