Pilates Studio Lead & Community Experience Director

JETSET Pilates®; Chicago (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

JETSET Pilates® seeks an Assistant General Manager (AGM) in Chicago to foster community and enhance client experiences. You will lead a team of Studio Leads and engage in daily operations, ensuring high-quality service delivery.

This role focuses on client retention, local marketing, and facilitating new client integration into the studio. The AGM will require flexibility to work various shifts, contributing to a dynamic, client-centered environment.

Qualifications

• Experience in a leadership role within a service-oriented environment is preferred.
• Strong interpersonal and communication skills.
• Ability to train and develop a cohesive team.

Responsibilities

• Train and support Studio Leads for cohesive team performance.
• Manage studio lead duties and assist clients professionally.
• Collaborate with GM on local marketing initiatives.
• Facilitate integration of new clients into the community.
• Review and act on client feedback to improve experiences.

Skills

Leadership

Client Care

Sales

Networking

Hands-on Engagement

Tools

Mindbody

AXLE

Job description

JETSET Pilates® seeks an Assistant General Manager (AGM) in Chicago to foster community and enhance client experiences. You will lead a team of Studio Leads and engage in daily operations, ensuring high-quality service delivery.

This role focuses on client retention, local marketing, and facilitating new client integration into the studio. The AGM will require flexibility to work various shifts, contributing to a dynamic, client-centered environment.