Piercing Studio Manager - Customer-Obsessed Leader

Rowan, Inc.; Edina (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Salary: $65,000-$75,000 per year

Medical/Dental/Vision health plans

401k and Roth IRA plans

Paid vacation and sick time

Employee discounts

Referral bonus

Job summary

Rowan, a jewelry and ear‑piercing brand, seeks a Studio Manager for its Southdale Center location. You will oversee daily operations, lead Nurse Piercers and Sales Associates, and uphold Rowan’s Clinical Safety standards while delivering a celebratory customer experience.

Responsibilities include staffing, training, inventory control, POS accuracy, and visual merchandising. You’ll drive sales targets, manage budgets, and coordinate with marketing on product launches, promotions, and community

Qualifications

• Proven retail management experience (3–5 years) in a service-oriented environment.
• Strong leadership and team development abilities.
• Customer-centric focus with emphasis on safety and satisfaction.]
• Experience driving sales and store profitability; strong visual merchandising skills.

Responsibilities

• Oversee daily studio operations and ensure exceptional customer service.
• Lead and coach Nurse Piercers and Sales Associates to deliver Rowan’s standards.
• Meet sales targets and manage inventory, POS accuracy, and loss prevention.

Skills

Leadership

Customer service

Sales

Team management

Inventory management

Training & development

Scheduling

Communication

Google Suite

Analytical skills

Tools

POS system

Google Suite

Job description

Rowan, a jewelry and ear‑piercing brand, seeks a Studio Manager for its Southdale Center location. You will oversee daily operations, lead Nurse Piercers and Sales Associates, and uphold Rowan’s Clinical Safety standards while delivering a celebratory customer experience.

Responsibilities include staffing, training, inventory control, POS accuracy, and visual merchandising. You’ll drive sales targets, manage budgets, and coordinate with marketing on product launches, promotions, and community