PI Pre-Litigation Case Manager: Fast-Paced & Impactful

Lloyd Baker Injury Attorneys; Phoenix (AZ); Hybrid; USD 55,000 - 65,000; Full time

Benefits offered by this job

Hybrid schedule

Medical premiums paid

Dental insurance

Vision insurance

PTO increasing with tenure

SIMPLE IRA 3% match

Performance bonuses

Review bonuses

Job summary

Lloyd Baker Injury Attorneys in Phoenix, AZ is seeking a Pre-Litigation Case Manager to handle cases from initial signup through demand. This role requires strong organization, client communication, and proactive case management.

You will coordinate medical records, manage deadlines, and work with attorneys and insurers to move claims efficiently. Hybrid work option may be available; relocation not offered; must be eligible to work in the United States.

Qualifications

• 3+ years of plaintiff-side personal injury experience.
• Excellent communication and a client-focused approach.
• Proactive problem-solving and accountability in a fast-paced setting.
• Coachable, adaptable and comfortable learning new tech.
• Positive, reliable, team-oriented, and committed to client service.

Responsibilities

• Manage pre-litigation personal injury cases from post-sign-up to demand.
• Communicate with clients, insurers, medical providers, and lienholders.
• Coordinate medical treatment and obtain records, bills, and reports.
• Identify insurance coverage and resolve liability or documentation issues.
• Monitor deadlines and proactively address delays.
• Prepare settlement demand packages for attorney review.
• Maintain accurate case records and collaborate with attorneys and staff.
• Meet KPIs for communication, productivity, and case movement.
• Provide empathetic client service while moving cases efficiently.

Skills

Organization

Communication

Client focus

Problem solving

Adaptability

Teamwork

Tools

Filevine

Job description

Lloyd Baker Injury Attorneys in Phoenix, AZ is seeking a Pre-Litigation Case Manager to handle cases from initial signup through demand. This role requires strong organization, client communication, and proactive case management.

You will coordinate medical records, manage deadlines, and work with attorneys and insurers to move claims efficiently. Hybrid work option may be available; relocation not offered; must be eligible to work in the United States.