Physician Support Team Lead

University of Rochester; Town of Brighton (NY); On-site; USD 30,000 - 41,000; Full time

Job summary

The University of Rochester seeks a capable Scheduling Supervisor for Physician Support to oversee teams, coordinate staffing, and ensure efficient clinic operations in Rochester, NY. The role emphasizes accuracy, customer service, and adherence to ICARE values in a fast-paced environment.

Ideal candidates possess a High School diploma with 2 years of relevant experience and at least 1 year of leadership experience; Medical Terminology is preferred.

Qualifications

• High School diploma and 2 years relevant experience required; 1 year leadership experience preferred.
• Demonstrated customer service skills required.
• Medical Terminology preferred.

Responsibilities

• Oversees and directs Physician Support employees in their assigned divisions.
• Assigns and directs work and provides guidance to physician support teams.
• Provides input on recruiting, hiring, training, goal setting, and performance management.
• Acts as a subject matter expert related to physician support duties and clinic management processes.
• Coordinates urgent and emergent clinic tasks and ensures prompt coordination of scheduling triage requests.

Skills

Customer service

Medical terminology

Education

High School diploma or equivalent

Job description

The University of Rochester seeks a capable Scheduling Supervisor for Physician Support to oversee teams, coordinate staffing, and ensure efficient clinic operations in Rochester, NY. The role emphasizes accuracy, customer service, and adherence to ICARE values in a fast-paced environment.

Ideal candidates possess a High School diploma with 2 years of relevant experience and at least 1 year of leadership experience; Medical Terminology is preferred.