Physician Support Lead: Scheduling & Training

University of Rochester; Oregon; Hybrid; USD 30,000 - 41,000; Full time

Job summary

University of Rochester seeks a proactive manager to oversee Physician Support teams in their ambulatory divisions. You will guide scheduling, staffing, and clinic operations to ensure efficient patient care and timely service.

Responsibilities include training staff, coordinating onboarding, improving workflows, and collaborating with center leadership to maintain ICARE values across daily tasks. Strong leadership and customer service are essential.

Qualifications

• High School diploma or equivalent required.
• 2 years relevant experience required; 1 year leadership experience preferred.
• Experience with surgical/appointment scheduling software and electronic medical records preferred.

Responsibilities

• Oversees and directs Physician Support employees in their assigned divisions.
• Assigns and directs work and provides guidance and direction to physician support teams.
• Provides input and support related to recruiting, hiring, training, goal setting, performance management and promotional decisions.

Skills

Customer service

Scheduling

Leadership

Medical terminology

Education

High School diploma

2 years relevant experience

Job description

University of Rochester seeks a proactive manager to oversee Physician Support teams in their ambulatory divisions. You will guide scheduling, staffing, and clinic operations to ensure efficient patient care and timely service.

Responsibilities include training staff, coordinating onboarding, improving workflows, and collaborating with center leadership to maintain ICARE values across daily tasks. Strong leadership and customer service are essential.