Physician Office, Medical Assistant

Eastern Connecticut Health Network; Manchester (CT); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider in Connecticut is seeking a Medical Assistant to support patient care and office productivity. The role involves both clinical and administrative duties, requiring strong attention to detail and excellent communication skills. Ideal candidates will have relevant certifications or extensive experience in medical settings.

Qualifications

• High school diploma or equivalent.
• Completed a Medical Assistant Program or certification.
• 5+ years of relevant experience may substitute for certification.

Responsibilities

• Greet patients and prepare them for examinations.
• Document dispensed medication samples.
• Assist with surgical procedures and perform tests.

Skills

Attention to detail

Customer service

Communication skills

Computer skills

Education

High school diploma or equivalent

Completed a Medical Assistant Program

Certification/Registration as a Medical Assistant

5+ years of experience as a Medical Assistant

5+ years of experience as a Nurse Assistant

Job description

POSITION SUMMARY:

Medical Assistants support providers in ECMPF medical office settings. They are multi-skilled, assume a wide range of roles, and are vital partners in providing quality patient care and increasing medical office productivity. Medical Assistants handle both administrative and clinical duties and must demonstrate attention to detail, accuracy, professional etiquette, and superior customer service and clinical skills at all times.

EDUCATION/CERTIFICATION:

• High school diploma or equivalent, and one of the following:
• Completed a Medical Assistant Program
• OR Certification/Registration as a Medical Assistant
• OR 5+ years of experience as a Medical Assistant in lieu of certification or program completion
• OR 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience

EXPERIENCE:

• Preferred: Previous experience working in a medical facility.

COMPETENCIES:

• Comfortable working in a fast-paced, confidential medical environment.
• Team-oriented with excellent written and verbal communication skills.
• Knowledge of safety hazards and precautions to maintain a safe work environment.
• Physical ability to lift, stand, sit, and perform movements necessary in an office setting.
• Ability to maintain working relationships with patients and staff.
• Reliable transportation and flexibility to float to other offices as needed.
• Strong computer and keyboarding skills.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Note: This list is not exhaustive and may change over time.

• Greet patients and prepare them for examinations.
• Maintain current patient information in records.
• Document dispensed medication samples.
• Oversee vaccine programs following state guidelines.
• Restock exam rooms and monitor inventory.
• Report equipment malfunctions.
• Clean and sterilize equipment, prepare surgical trays.
• Assist with surgical procedures.
• Perform EKG and Spirometry tests.
• Communicate lab results and follow up with patients.
• Handle prescription refill requests.
• Prepare specimens and paperwork for lab testing.
• Instruct patients on specimen collection.
• Check and dispose of expired medications monthly.
• Obtain preauthorizations for tests and treatments.
• Schedule referrals and outside testing.
• Maintain a neat work area and comply with CLIA regulations.
• Participate in Patient-Centered Medical Home Care Team collaborations.
• May float to other offices or perform additional duties as assigned.
• Maintain confidentiality and HIPAA compliance.