Physician Office, Medical Assistant

ECHN; Manchester (CT); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading community hospital in Manchester seeks a Medical Assistant to join their team. The role involves supporting providers and managing patient care activities, alongside offering opportunities for career growth and comprehensive employee benefits. Candidates should possess a high school diploma and relevant experience, with strong skills in customer service and communication.

Benefits

Generous Vacation

Sick Time

401(k) and Insurance Options

Tuition Reimbursement

Free Parking

Discounts at Local Retailers

Career Growth Opportunities

Qualifications

• High school diploma required; MA program completion or certification preferred.
• 5+ years as a Medical Assistant or Nurse Assistant acceptable.
• Experience in a medical facility preferred.

Responsibilities

• Support providers in a medical office setting by handling both administrative and clinical duties.
• Greet patients and ensure readiness for examination.
• Maintain patient charts and inventory of medical supplies.

Skills

Communication

Customer Service

Attention to Detail

Teamwork

Computer Skills

Education

High School Diploma or equivalent

Medical Assistant Program completion

Certification/Registration as an MA

Job description

Eastern Connecticut Medical Professionals (ECMP) · Infectious Disease

Manchester , CT

Clinical/Technical

Full-time , Day , 40

Posted 05/28/2025

We are a small community hospital where your voice is heard! We believe in sharing ideas and working with staff to create innovative ideas to improve employee engagement and patient care.

What we offer:

• Generous Vacation that is front loaded based on budgeted hours. Ex. 40 hours/ week = 26 days a year!
• Sick Time on an accrual basis
• 401(k)/Medical/Dental/Vision Insurance/Employee Assistance Program/Voluntary Benefit Options
• Tuition Reimbursement- eligible after 3 months of employment!
• Free Parking at all work sites: MMH- Employee Parking garage and parking lot, RGH- Parking lot
• Perk Spots (Discounts at local retailers, restaurants, travel, and childcare centers)
• Career Growth within the organization via career ladders, committee involvement, and more.

POSITION SUMMARY:

Medical Assistants support providers in ECMPF medical office settings. They are multi-skilled, assume a wide range of roles and are viewed as vital partners in providing quality patient care and increasing medical office productivity. Medical Assistants handle both administrative and clinical duties and must demonstrate acute attention to detail, accuracy, professional etiquette and superior customer service and clinical skills at all times.

EDUCATION/CERTIFICATION:

• Must have a high school diploma or equivalent, AND one of the following:
• Completed a Medical Assistant Program
  • OR
• Certification/Registration as an MA
  • OR
• 5+ years of experience as a Medical Assistant in lieu of being a Registered MA/ or attended an MA Program
  • OR
• 5+ years of experience as a Nurse Assistant, or a Certified Nurse Assistant with at least 1 year of experience

EXPERIENCE:

• Previous experience working in a medical facility is preferred.

COMPETENCIES:

• Comfortable working in a fast-paced confidential medical environment.
• Must be team oriented with excellent written and verbal communication skills.
• Knowledge of common safety hazards and precautions to establish and maintain a safe work environment.
• Lifting physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, care, push and /or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination.
• Ability to maintain working relationships and interact with patients and employees on a daily basis.
• Reliable transportation and the ability to float to other offices when needed.
• Strong computer and keyboarding skills.

ESSENTIAL DUTIES and RESPONSIBILITIES:
Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job. They are intended to be accurate reflections of the principal duties and responsibilities of this position. These responsibilities and competencies listed below may change from time to time.

• Greet patients and prepare them for physician examination per established office protocol.
• Keep information in the patient’s chart current per established requirements.
• Documents all sample medication dispensed in the medical record.
• Provide oversight to vaccine programs following State guidelines.
• Checks and restocks rooms with necessary supplies and ensures exam rooms are prepared for the day.
• Keep inventory of medical supplies and report them to Office Coordinator/Practice Manager for reorder.
• Report malfunction of medical equipment to Office Coordinator/Practice Manager.
• Properly cleans and sterilizes equipment and prepares surgical trays as indicated by the physician.
• Assist physician/practitioner with office surgical procedures.
• Perform EKG and Spirometry as ordered.
• Report lab results to patients and follow through with any physician instructions to patients for follow up or change in medication, including scheduling appointment when necessary.
• Answer requests from pharmacies for prescription refills per office protocol.
• Prepare specimens and paperwork to submit to reference lab for testing as directed byphysician or midlevelprovider.
• Instruct patients on how to properly collect sterile urine specimens.
• On a monthly basis check all medications (including samples) and appropriately dispose of expired medications.
• Obtain pre-certifications for tests, procedures, treatments, medications, and hospitalizations as needed.
• Schedule and arrange referrals and outside testing for patients as directed by physician.
• Maintain work area in a neat and organized manner.
• Maintain appropriate documentation of compliance with CLIA regulations.
• Primary Care staff participates in Patient Centered Medical Home Care Team collaborations.
• May be required to float to other offices and/or perform other duties as requested by Management.
• Maintain confidentiality and adhere to HIPAA requirements.