Physician Liaison

AdventHealth; Orlando (FL); On-site; USD 45,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated professional to enhance relationships with physicians and hospital administration. This role involves promoting health programs, addressing concerns, and ensuring exceptional service delivery. You will play a vital role in strategic marketing efforts, fostering collaboration across departments, and driving business growth. Join a community that values holistic care and supports your professional growth while making a significant impact in the healthcare field. If you are passionate about building connections and improving healthcare delivery, this opportunity is perfect for you.

Benefits

Benefits from Day One

Paid Days Off from Day One

Career Development

Whole Person Wellbeing Resources

Mental Health Resources and Support

Qualifications

• Associate degree or relevant experience in business, marketing, or health science.
• Sales and customer service experience preferred.

Responsibilities

• Establish and maintain relationships between physicians and hospital administration.
• Promote AdventHealth programs to physicians and resolve issues affecting medical staff.

Skills

Sales Experience

Customer Service

Relationship Management

Communication Skills

Problem-Solving

Education

Associate in Business

Associate in Marketing

Associate in Health Science

Job description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Career Development
• Whole Person Wellbeing Resources
• Mental Health Resources and Support

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

Schedule: Full Time

Shift: Days

Location: 601 East Rollins Street Orlando, FL 32803

The community you’ll be caring for:

• AdventHealth Orlando is located on a lush tropical campus and is a 1,368-bed flagship hospital.
• Serves as the major tertiary facility for much of the Southeast, the Caribbean, and South America.
• Houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country.
• Provides service excellence to more than 32,000 inpatients and 125,000 outpatients each year.

The role you’ll contribute:

Responsible for establishing, building, and maintaining strategic relationships between physicians and their office staff and hospital administration. Responsible for promoting and marketing AdventHealth (FH) programs and services to physicians and their office staff. Timely identification and resolution of issues that affect our Medical Staff and the effective delivery of health care. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The value you’ll bring to the team:

• Effective in maintaining and growing business to FH from physicians as indicated in volume reports. Stays within allocated budget, appropriately manages and reports timely in budget spreadsheet.
• Responds quickly to issues identified by physicians, skillfully communicating to the appropriate administrator(s), and responds back to the physician.
• Implements strategic physician marketing plans and strategies, understanding profitability, sets appropriate tracking mechanisms, and demonstrates positive ROI. Works with strategically identified physicians to facilitate introductions to physicians and/or hospital programs and services with a focus on building FH’s business. Successful in securing face-to-face meetings with physicians or key decision-makers in practices.
• Is persistent in overcoming objections while identifying and following through with opportunities. Assists with the development, distribution, and communication of key information as directed by hospital administration. Articulates issues facing departments, which can impact marketability and has the ability to suggest potential solutions.

The expertise and experiences you’ll need to succeed:

• Associate in Business, Marketing, or Health Science or comparable, relevant experience.
• Florida Class “E” driver’s license and driving record in accordance with FH policy.
• Sales and customer service experience preferred.
• Experience working with multiple stakeholders.
• Cross-departmental collaboration on projects.