Physician Engagement & Experience Lead

Community Health Systems; Franklin (TN); On-site; USD 90,000 - 140,000; Full time

Job summary

Community Health Systems, Inc. seeks an Physician Experience Manager to lead clinician engagement initiatives, oversee annual survey cycles, and transform insights into action across hospital and ambulatory settings.

You will collaborate with medical staff and executives to improve retention, culture, and provider well-being, while managing education programs and cross-functional communication strategies.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, Nursing, Public Health or related field.
• Master's in Healthcare Administration, MBA, MSN, or Healthcare Leadership preferred.
• Combination of education and experience may be considered.
• 3-5 years in healthcare administration, physician relations or patient experience.

Responsibilities

• Oversee end-to-end clinician engagement survey process.
• Analyze engagement metrics and maintain dashboards and scorecards.
• Support leadership rounding and physician communication initiatives.
• Develop and deliver professional development for clinicians.

Skills

Clinician engagement

Survey analysis

Executive reporting

Cross-functional collaboration

Project coordination

Education

Bachelor's in Healthcare Administration

MBA or MSN preferred

Tools

Dashboards

Scorecards

Survey tools

Change management tools

Job description

Community Health Systems, Inc. seeks an Physician Experience Manager to lead clinician engagement initiatives, oversee annual survey cycles, and transform insights into action across hospital and ambulatory settings.

You will collaborate with medical staff and executives to improve retention, culture, and provider well-being, while managing education programs and cross-functional communication strategies.