Physical Therapy Front Desk & Scheduling Specialist

Toi Health; Fort Lauderdale (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Toi Health is seeking a Front Desk Coordinator to manage patient flow between check-in, treatment, and check-out. The role serves as the first point of contact for non-clinical tasks, handling scheduling, payments, and chart/document management to ensure smooth operations.

The successful candidate will have a high school diploma or equivalent and about 1 year of experience in a physical therapy office, with strong communication and customer service skills to support excellent patient care.

Qualifications

• High School Diploma or equivalent.
• 1 year experience in physical therapy office preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Greet patients and direct them to the appropriate staff.
• Answer phones and assist with front desk inquiries.
• Electronic scheduling and calendar management.
• Verify current personal and financial information on file.
• Book appointments and coordinate patient flow.
• Verify insurance benefits and copay amounts.
• Faxing and filing as needed to maintain records.
• Perform other duties as assigned by the supervisor.

Skills

Fast-paced environment

Communication skills

Patient care

Education

High School Diploma or equivalent

Job description

Toi Health is seeking a Front Desk Coordinator to manage patient flow between check-in, treatment, and check-out. The role serves as the first point of contact for non-clinical tasks, handling scheduling, payments, and chart/document management to ensure smooth operations.

The successful candidate will have a high school diploma or equivalent and about 1 year of experience in a physical therapy office, with strong communication and customer service skills to support excellent patient care.