Phone Triage RN — Day Shift in Busy Clinic

Baptist Health (Jacksonville); Jacksonville (FL); Presencial; USD 65.000 - 85.000; Jornada completa

Descripción de la vacante

Baptist Health Internal Medicine Group Baymeadows in Jacksonville, FL is hiring a full-time Phone Triage Registered Nurse. The role supports 10 providers in a busy office, handling triage by phone and coordinating care from 8:00 AM to 5:00 PM, Monday through Friday.

The RN will educate patients, review messages, and assist with care plans while maintaining strong organization and documentation in a fast-paced environment.

Formación

• Experience triaging telephone calls and clinical assessment.
• Proficient documenting patient encounters and orders.
• Ability to educate patients and families on treatment plans.
• Strong communication with providers and staff.

Responsabilidades

• Triage telephone calls and interpret symptoms with care plans.
• Educate patients and families on treatment plans and medications.
• Manage prior authorizations for medications as needed.
• Coordinate workflow for questions across providers and staff.
• Room/triage patients for providers and review portal messages.
• Maintain accurate documentation and respond to clinical messages.

Conocimientos

Phone triage

Clinical documentation

Patient education

Interpersonal communication

Educación

Associate's Degree in Nursing

Basic Life Support (BLS)

Licensed Registered Nurse (RN)

Descripción del empleo

Baptist Health Internal Medicine Group Baymeadows in Jacksonville, FL is hiring a full-time Phone Triage Registered Nurse. The role supports 10 providers in a busy office, handling triage by phone and coordinating care from 8:00 AM to 5:00 PM, Monday through Friday.

The RN will educate patients, review messages, and assist with care plans while maintaining strong organization and documentation in a fast-paced environment.