Pediatric Phone Triage RN - Day Shift, Fast-Paced Care

Baptist Health (Jacksonville); EE. UU.; Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Baptist Health in Jacksonville, FL is hiring a Phone Triage Registered Nurse for Baptist Pediatrics on San Jose. This full-time day-shift role (Mon-Fri, 8:00 AM–5:00 PM) focuses on phone triage, patient communication, and coordinating care for pediatric patients in a busy office.

The RN must have an Associate's Degree in Nursing, current RN license, and Basic Life Support. Clinical experience is preferred, and strong documentation and customer service skills are essential to educate families and

Formación

• Associate's Degree in Nursing is required.
• BLS certification is required; RN license is required.
• Clinical experience is preferred.
• Strong communication and documentation skills are essential.

Responsabilidades

• Triage telephone calls and interpret symptoms.
• Communicate plan of care to patients and families.
• Educate patients on treatment plans and care pathways.
• Manage prior authorizations for medications.
• Coordinate workflow for clinical questions and needs.
• Room/triage patients for providers and review portal messages.
• Demonstrate strong communication and documentation skills.

Conocimientos

Phone triage

Clinical communication

Patient education

Documentation

Prior authorizations

Workflow coordination

Educación

Associate's Degree in Nursing

Basic Life Support (BLS)

Licensed Registered Nurse

Herramientas

Electronic Health Records

Descripción del empleo

Baptist Health in Jacksonville, FL is hiring a Phone Triage Registered Nurse for Baptist Pediatrics on San Jose. This full-time day-shift role (Mon-Fri, 8:00 AM–5:00 PM) focuses on phone triage, patient communication, and coordinating care for pediatric patients in a busy office.

The RN must have an Associate's Degree in Nursing, current RN license, and Basic Life Support. Clinical experience is preferred, and strong documentation and customer service skills are essential to educate families and