Phone Sales & Service Specialist (Lawn Care)

Lawn Doctor Inc.; Apex (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

Lawn Doctor Inc. is seeking a dependable Customer Service Representative to provide exceptional service to lawn care customers. You will answer phones, interact with customers, address issues, maintain data, and sell Lawn Doctor services over the phone.

The ideal candidate has strong communication skills, a good work ethic, and solid computer skills. Training will be provided on our software; lawn care industry experience is a plus but not required.

Qualifications

• Strong work ethic, friendly demeanor, and excellent communication skills.
• Proficient computer skills including Microsoft Word and Excel; training provided on our software.
• Lawn care industry experience is desirable but not required.

Responsibilities

• Takes inbound calls from customers and potential customers.
• Makes outbound calls to follow up on estimates and ensure customer satisfaction.
• Sells Lawn Doctor services over the phone and provides price quotes.
• Maintains customer data records and processes paperwork from sales and service teams.

Skills

Communication skills

Sales over phone

Multitasking

Self-starter

Goal-oriented

Friendly

Customer service

Tools

Microsoft Word

Microsoft Excel

Job description

Lawn Doctor Inc. is seeking a dependable Customer Service Representative to provide exceptional service to lawn care customers. You will answer phones, interact with customers, address issues, maintain data, and sell Lawn Doctor services over the phone.

The ideal candidate has strong communication skills, a good work ethic, and solid computer skills. Training will be provided on our software; lawn care industry experience is a plus but not required.