Phone Room Parts Sales Specialist

HOLT Truck Centers; San Antonio (TX); On-site; USD 32,000 - 52,000; Full time

Job summary

HOLT Truck Centers is seeking a Phone Room Parts Sales Representative in San Antonio to handle parts sales over the phone, fax, email, and in person, ensuring accurate processing of all transactions and high customer satisfaction.

Ideal candidates have a minimum of 2 years in customer service, a valid driver's license, and are able to obtain forklift certification. Experience with a computerized parts management system is preferred.

Qualifications

• High School diploma or GED required.
• Minimum 2 years of customer service experience required.
• Parts store experience highly desired.
• Must have a valid drivers' license.
• Must be able to obtain forklift certification.

Responsibilities

• Models, promotes, reinforces, and rewards the use of HOLT’s Values Based Leadership tools and processes to align with Vision, Values, and Mission.
• Sales of parts to customers over the phone, via fax, e-mail or in person; serves as contact for parts customers.
• Completes all parts transactions for internal/external customers accurately and timely to ensure satisfaction.
• Participates in sales programs sponsored by HOLT and dealership manufacturers to promote sales and hit objectives.
• Keeps product information systems current and updates with new products.
• Assists customers by responding to after-hours call-out needs on a rotating basis.
• Works safely and adheres to safety policies and company standards.
• Performs other duties as assigned.

Skills

Phone etiquette

Customer service

Computer proficiency

Parts management system experience

Detail-oriented

Education

High School diploma or GED

Tools

Computerized parts management system

Job description

HOLT Truck Centers is seeking a Phone Room Parts Sales Representative in San Antonio to handle parts sales over the phone, fax, email, and in person, ensuring accurate processing of all transactions and high customer satisfaction.

Ideal candidates have a minimum of 2 years in customer service, a valid driver's license, and are able to obtain forklift certification. Experience with a computerized parts management system is preferred.