Phone Order Specialist: Delightful Customer Support

Hire East Idaho; Idaho Falls (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

$100 of free Melaleuca products every月

Opportunities for pay increases and - 

401(k) with contribution match

Longevity bonuses

No Layoffs!

Fun Company Events

Job summary

Melaleuca is seeking a Customer Service team member in Idaho Falls to answer inbound calls and resolve customer issues, supporting a world-class experience. You will engage in a fast-paced environment focused on a feel-good lifestyle brand and helping customers reach their goals.

Responsibilities include handling calls professionally, analyzing situations for best options, and processing telephone orders with promotions. Flexibility and confidentiality are essential in this role.

Qualifications

• Must be able to work in Office suite.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of making the customer feel delighted.
• Analyze customer situations and determine viable options that serve them best.
• Accurately place telephone orders offering specials, promotions and services that meet customer needs.
• Work independently and professionally.

Skills

Typing 30+ WPM

Keyboarding

Flexibility

Problem analysis

Work under stress

Confidential information handling

Tools

Office software

Job description

Melaleuca is seeking a Customer Service team member in Idaho Falls to answer inbound calls and resolve customer issues, supporting a world-class experience. You will engage in a fast-paced environment focused on a feel-good lifestyle brand and helping customers reach their goals.

Responsibilities include handling calls professionally, analyzing situations for best options, and processing telephone orders with promotions. Flexibility and confidentiality are essential in this role.