Wellness Advocate & Customer Success Specialist

Hire East Idaho; Rexburg (ID); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Free Melaleuca products

401(k) with match

Longevity bonuses

No layoffs

Job summary

Melaleuca is seeking a customer service-focused team member in Rexburg, Idaho. You will answer calls with a professional and courteous approach, analyze situations, and place telephone orders with promotions to meet customer needs.

Flexibility, strong typing, and confidentiality are essential as you work both independently and within a fast-paced team. Join a values-driven company that emphasizes wellness products and customer satisfaction, offering comprehensive benefits and opportunities for

Qualifications

• Able to work in Office.
• Flexibility is a must in this position.
• Proficient in keyboarding and computer skills.
• Able to analyze problems.
• Able to work under stress.
• Able to perform essential duties and responsibilities with efficiency and accuracy.
• Able to handle confidential information.
• Able to type 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of delighting the customer.
• Analyze customer situations and determine viable options that will serve them best.
• Accurately place telephone orders offering specials, promotions and services that help meet customers' needs.
• Work independently and professionally.

Skills

30+ WPM typing

Office proficiency

Problem solving

Confidential data handling

Stress management

Independent worker

Tools

MS Office

Computer skills

Job description

Melaleuca is seeking a customer service-focused team member in Rexburg, Idaho. You will answer calls with a professional and courteous approach, analyze situations, and place telephone orders with promotions to meet customer needs.

Flexibility, strong typing, and confidentiality are essential as you work both independently and within a fast-paced team. Join a values-driven company that emphasizes wellness products and customer satisfaction, offering comprehensive benefits and opportunities for