Telephone Order & Customer Care Specialist

Hire East Idaho; Rexburg (ID); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Monthly product credit

Pay raises and promotions

401(k) with match

Longevity bonuses

No layoffs

Company events

Fun work environment

Job summary

Melaleuca is seeking a Customer Service team member to answer inbound calls and resolve customer issues, contributing to a world-class experience. You will work in a fast-paced environment to deliver a feel-good lifestyle brand experience and handle orders and promotions.

Join a values-driven organization with a focus on respect, wellness, and customer satisfaction, offering comprehensive benefits and growth opportunities within a global company.

Qualifications

• Able to work in Office.
• Flexibility is a must in this position.
• Proficient in keyboarding and computer skills.
• Able to analyze problems.
• Able to work under stress.
• Able to perform essential duties and responsibilities with efficiency and accuracy.
• Able to handle confidential information.
• Able to type 30+ WPM.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of customer delight.
• Analyze customer situations and determine viable options that will serve them best.
• Accurately place telephone orders offering specials, promotions and services that help meet customers' needs.
• Work independently and professionally.

Skills

Office experience

Flexibility

Keyboarding

Problem analysis

Stress tolerance

Attention to detail

Confidential information handling

Typing 30+ WPM

Job description

Melaleuca is seeking a Customer Service team member to answer inbound calls and resolve customer issues, contributing to a world-class experience. You will work in a fast-paced environment to deliver a feel-good lifestyle brand experience and handle orders and promotions.

Join a values-driven organization with a focus on respect, wellness, and customer satisfaction, offering comprehensive benefits and growth opportunities within a global company.