Bilingual Part-Time Customer Support Specialist

Snake River Physical Therapy; Idaho Falls (ID); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) with match

Tuition Reimbursement

Company profit sharing

Longevity bonuses

$100 free Melaleuca products monthly

Promotions and pay raises

Company events

Job summary

Melaleuca is seeking a part-time customer service associate in Idaho Falls to answer calls with courtesy and a goal of delighting customers. You will analyze situations and offer best options, and correctly process phone orders with promotions and services.

The role requires bilingual Spanish/English fluency and strong keyboarding skills. The position emphasizes independent, professional work in a fast-paced environment, with comprehensive benefits for full-time staff and opportunities for

Qualifications

• Able to help customers in Spanish and English fluently.
• Part-time availability: 20+ hours a week.
• Proficient keyboarding and computer skills.
• Able to analyze problems and work efficiently under stress.

Responsibilities

• Answer calls in a professional and courteous manner with a goal of making the customer feel delighted.
• Analyze customer situations and determine viable options that serve them best.
• Accurately place telephone orders offering specials, promotions and services that meet customers' needs.
• Work independently and professionally.

Skills

Bilingual Spanish/English

Typing 30+ WPM

Problem solving

Work under pressure

Job description

Melaleuca is seeking a part-time customer service associate in Idaho Falls to answer calls with courtesy and a goal of delighting customers. You will analyze situations and offer best options, and correctly process phone orders with promotions and services.

The role requires bilingual Spanish/English fluency and strong keyboarding skills. The position emphasizes independent, professional work in a fast-paced environment, with comprehensive benefits for full-time staff and opportunities for