Phone-First Customer Support & Loan Advisor

Security Finance; Columbia (LA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Company paid health insurance

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A leading financial services company in Columbia, Louisiana, is seeking a customer service representative. The role requires exceptional telephone communication skills and a friendly demeanor, as most interactions occur over the phone. Responsibilities include providing outstanding customer service, maintaining office cash securely, and ensuring compliance with lending regulations. The company offers a competitive benefits package, including health insurance, retirement plans, and paid holidays.

Qualifications

• 18 years of age or older.
• Valid driver's license with good driving record.
• Ability to pass a criminal background check.
• Collections experience preferred.

Responsibilities

• Provide exceptional customer service.
• Maintain cash with accuracy and security.
• Ensure compliance with lending regulations.
• Complete loan applications promptly.

Skills

Effective communication skills

Customer service orientation

Ability to work under pressure

Job description

A leading financial services company in Columbia, Louisiana, is seeking a customer service representative. The role requires exceptional telephone communication skills and a friendly demeanor, as most interactions occur over the phone. Responsibilities include providing outstanding customer service, maintaining office cash securely, and ensuring compliance with lending regulations. The company offers a competitive benefits package, including health insurance, retirement plans, and paid holidays.