Phone-First Customer Support & Loan Advisor

Security Finance; Easley (SC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Company paid health insurance (employee only)

Competitive 401(k) with match

Life and dental benefits

Paid holidays and vacation

Profit sharing

Closed on Sundays

Job summary

A financial services company in Easley, SC is seeking an individual for a customer service role focused on phone interactions. The successful candidate will provide exceptional customer service while maintaining accuracy with office cash and ensuring compliance with lending regulations. This position involves achieving account gains and may require collections experience. A competitive compensation package, including health insurance, a 401(k), and paid benefits, is offered, along with a supportive work environment.

Qualifications

• 18 years of age or older.
• Valid driver's license and reliable transportation.
• Ability to pass a criminal background check.
• Collections experience preferred.
• Ability to work on the phone for most of the day.
• Ability to work Monday-Friday until 8 PM and Saturdays.

Responsibilities

• Providing exceptional customer service.
• Maintaining office cash with accuracy and security.
• Achieving account gain through effective customer solicitation.
• Ensuring compliance with lending regulations and company policies.
• Completing loan applications promptly.
• Following record-keeping procedures.

Skills

Effective communication skills

Results-driven

Customer service experience

Ability to work in a fast-paced environment

Job description

A financial services company in Easley, SC is seeking an individual for a customer service role focused on phone interactions. The successful candidate will provide exceptional customer service while maintaining accuracy with office cash and ensuring compliance with lending regulations. This position involves achieving account gains and may require collections experience. A competitive compensation package, including health insurance, a 401(k), and paid benefits, is offered, along with a supportive work environment.