Community Banking: Customer Experience Specialist

The Bank of Missouri; United States; On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Salary

Paid Time Off

401K & Stock Plan

Medical/Dental/Vision/Life/Disability

Fitness Reimbursement

Learning & Development

Job summary

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions and guiding new services. You will maintain confidentiality and deliver friendly, accurate service to every caller and visitor.

With competitive pay, paid time off, a 401(k) plan and comprehensive benefits, the position offers growth opportunities and ongoing training to support your career in community banking.

Qualifications

• High school diploma or GED required or equivalent.
• Experience in customer service and cash handling preferred.
• Eager and willing to learn and grow within the bank.

Responsibilities

• Understand and protect customer information; adhere to confidentiality procedures.
• Proactively engage customers to build relationships.
• Process monetary transactions accurately and efficiently while following bank procedures.
• Explain bank products and benefits to customers.
• Listen to customers and offer appropriate product recommendations.

Skills

Customer service

Cash handling

Willingness to learn

Education

High school diploma or GED

Job description

The Bank of Missouri is seeking a Customer Relationship Assistant to be the first point of contact for customers, handling routine transactions and guiding new services. You will maintain confidentiality and deliver friendly, accurate service to every caller and visitor.

With competitive pay, paid time off, a 401(k) plan and comprehensive benefits, the position offers growth opportunities and ongoing training to support your career in community banking.