Phone-Based Loan Originator - Consumer Lending

Ascend Federal Credit Union; Murfreesboro (TN); On-site; USD 25,000 - 39,000; Full time

Job summary

Ascend Federal Credit Union is seeking a Consumer Lending Originator in Murfreesboro, TN. This on-site, full-time hourly position supports the Consumer Lending Department by processing loan applications, opening accounts, and providing member-facing guidance.

Strong communication and detail orientation are essential for success. Responsibilities include handling inbound/outbound calls, managing online applications, and ensuring accurate loan bookings.

Qualifications

• High School Diploma or equivalent required.
• 3-5 years of similar or related experience required.
• Strong problem solving and communication skills essential.

Responsibilities

• Process loan applications by phone and online channels.
• Review income verification and credit reports for loan decisions.
• Open new accounts and set up related services.
• Explain loan options, rates, terms and conditions to members.
• Ensure loan documentation is complete and accurate.

Skills

Problem solving

Verbal communication

Attention to detail

Organization

Multi-tasking

Cash handling

MS Office

Customer service

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Outlook

Excel

Internet

Job description

Ascend Federal Credit Union is seeking a Consumer Lending Originator in Murfreesboro, TN. This on-site, full-time hourly position supports the Consumer Lending Department by processing loan applications, opening accounts, and providing member-facing guidance.

Strong communication and detail orientation are essential for success. Responsibilities include handling inbound/outbound calls, managing online applications, and ensuring accurate loan bookings.