Phone-Based Customer Service & Sales Specialist

Lawn Doctor Inc.; Granbury (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

A lawn care service provider in Granbury, Texas is seeking a motivated Customer Service Representative to join their dynamic team. The role involves answering inbound calls, making outbound calls for follow-ups, and selling services over the phone while maintaining customer records. Candidates should possess strong communication and computer skills, and experience in the lawn care industry is a plus but not required. Join us to provide exceptional service and ensure customer satisfaction.

Qualifications

• Dependable and reliable with a strong work ethic.
• Motivated self-starter who is goal-oriented.
• Experience in customer service and lawn care is desirable but not required.

Responsibilities

• Answer inbound calls from customers and potential customers.
• Make outbound calls to follow up on estimates.
• Sell services over the phone.
• Maintain customer data records.
• Process paperwork from sales and service team members.

Skills

Excellent communication skills

Strong computer skills including Microsoft Word and Excel

Friendly demeanor

Strong work ethic

Job description

A lawn care service provider in Granbury, Texas is seeking a motivated Customer Service Representative to join their dynamic team. The role involves answering inbound calls, making outbound calls for follow-ups, and selling services over the phone while maintaining customer records. Candidates should possess strong communication and computer skills, and experience in the lawn care industry is a plus but not required. Join us to provide exceptional service and ensure customer satisfaction.