Phone Appointment Coordinator / Receptionist

Josephbuickgmc; Cincinnati (OH); On-site; USD 20,664 - 27,552; Part time

Job summary

Josephbuickgmc in Cincinnati, OH, is seeking a Part Time Phone Appointment Coordinator / Rental Receptionist to provide excellent customer service in the Service Department. Duties include answering phone calls, scheduling service appointments, and managing rental vehicle requests.

The ideal candidate will possess excellent communication skills, a positive demeanor, and a punctual nature, working from 1PM to 6PM, Monday through Friday. Join a company committed to diversity and inclusion in the workplace.

Qualifications

• Must be able to work from 1PM - 6PM, Monday - Friday.
• Ability to manage rental vehicles and contracts.
• Ad hoc administrative duties as needed.

Responsibilities

• Answer Service Department phone calls and provide customer assistance.
• Collect information for scheduling service appointments.
• Manage the collection of rental vehicle information and contract generation.

Skills

Excellent communication skills

Outgoing and positive demeanor

Professional presentation

Punctual nature and schedule flexibility

Clean driving record

Job description

Job Summary:

The Part Time Phone Appointment Coordinator / Rental Receptionist is responsible for answering Service Department phone calls and delivering exceptional customer service assistance. This entails collecting information from the customer and scheduling the service appointments, addressing visitor questions and needs, and providing an overall welcoming environment. For rental vehicle duties, this includes collecting required information from the customer, generate a rental contract, and manage the time frame on when vehicles need returned. This position oftentimes includes performing ad hoc administrative duties as needed. Must be able to work from 1PM - 6PM, Monday - Friday.

Receptionist Requirements:

• Excellent communication skills
• Outgoing and positive demeanor
• Professional presentation
• Punctual nature and ability to handle schedule flexibility
• A clean driving record & valid driver’s license
• A professional appearance

Joseph Buick GMC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.