Appointment Coordinator

Casey Auto Group; Williamsburg, Northern (VA, KY); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

Prescription Drug Coverage

HealthJoy App

EAP

Life Insurance

Disability Insurance

401(k) with Employer Contribution

Vacation and Holidays

Weekly pay

Job summary

Casey Auto Group in Williamsburg is seeking an Automotive Service Appointment Coordinator to join our team. You will schedule and manage service appointments, coordinate with technicians, and keep customers informed about recalls, vehicle status, and service satisfaction.

This role requires excellent communication, organization, and a friendly demeanor. A background in administrative work or dealership experience is a plus; you should be able to work Saturdays and deliver outstanding service to

Qualifications

• Must be at least 18 years old with a valid driver’s license and a clean driving record.
• Previous administrative experience strongly preferred.
• Previous dealership experience a plus.
• Must be able to work a flexible schedule including Saturdays.
• Must be organized, customer service oriented, and a great team player.

Responsibilities

• Schedule and manage service appointments for customers.
• Contact customers regarding recalls, vehicle status, and service satisfaction.
• Perform various administrative duties as part of the service team.

Skills

Customer service

Scheduling

Communication

Team player

Organized

Administrative experience

Dealership experience

Tools

Scheduling software

Job description

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications

• Must be at least 18 years of age with a valid driver’s license and a clean driving record
• Previous administrative experience strongly preferred
• Previous dealership experience a plus
• Must be able to work a flexible schedule including Saturdays
• Must be organized, customer service oriented, and a great team player

Hours

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay

$16.00 per hour

Benefits Offered

• Medical: HDHP & PPO
• Dental & Vision Insurance
• FSA/HSA/LPFSA
• Prescription Drug Coverage
• HealthJoy App- Company paid Healthcare navigation tool
• EAP: Employee Assistance Program
• Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
• Short- and Long-Term Disability
• Legal Resources Coverage & ID Protection
• Vacation and Holidays
• 401(k) with Employer Contribution upon eligibility
• Discount memberships to OneLife & YMCA athletic facilities
• Employee Referral Bonus Programs
• Employee parts & service discounts
• Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.