Strategic Accounts Phlebotomy Operations Leader

Sonora Quest Laboratories/ Laboratory Sciences of Arizona; Phoenix (AZ); On-site; USD 90,000 - 115,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona seeks a Phlebotomy leadership professional to oversee in-office phlebotomy operations across large client groups. You will drive patient experience, service quality, and operational excellence while guiding a high-performing team.

The role emphasizes leadership, compliance with regulatory standards, and collaboration with account groups to align with client expectations and organizational policies.

Qualifications

• Associate degree or equivalent in business/healthcare administration or related field.
• 5 years of experience in laboratory, business development, and healthcare relations.
• 2 years supervisory experience with a focus on business or healthcare management.

Responsibilities

• Lead all In-Office Phlebotomy operations across large multi-site client groups.
• Ensure exceptional client engagement, patient experience, and operational excellence.

Skills

Leadership

Client engagement

Regulatory knowledge

Data analysis

Continuous improvement

Project management

Education

Associate degree in business/healthcare administration

Tools

Six Sigma

Lean workflow

Job description

Sonora Quest Laboratories/Laboratory Sciences of Arizona seeks a Phlebotomy leadership professional to oversee in-office phlebotomy operations across large client groups. You will drive patient experience, service quality, and operational excellence while guiding a high-performing team.

The role emphasizes leadership, compliance with regulatory standards, and collaboration with account groups to align with client expectations and organizational policies.