Phlebotomy Team Lead - Patient Care & Operations

LCA Lab. Corp. of America; Alexandria (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Alexandria, VA is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and directly impact the patient/client experience. You will manage patient flow, scheduling, payroll and performance appraisals while ensuring high-quality service.

The role requires phlebotomy experience and leadership capabilities, with opportunities to collaborate across departments and support expansion of patient service centers. Monday–Friday schedule with occasional Saturdays.

Qualifications

• High school diploma or GED required.
• 1+ year experience as phlebotomist.
• 6+ years experience as a phlebotomist preferred; 3+ years in supervisory roles preferred.

Responsibilities

• Supervise a team of phlebotomists in Patient Service Centers and/or physician offices.
• Manage patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists' schedules and staffing needs.
• Oversee payroll, monthly schedules and performance appraisals.
• Collaborate with HR on employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Maintain clear communication with patients, client offices, sales, logistics and management.
• Provide exceptional service to patients and clients.
• Assist in establishing new Patient Service Centers or Client Offices.
• Resolve patient or client issues promptly.
• Perform specimen collection when needed and travel to additional sites as required.

Skills

Leadership

Communication skills

Phlebotomy knowledge

Education

High school diploma or GED

Job description

Labcorp in Alexandria, VA is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and directly impact the patient/client experience. You will manage patient flow, scheduling, payroll and performance appraisals while ensuring high-quality service.

The role requires phlebotomy experience and leadership capabilities, with opportunities to collaborate across departments and support expansion of patient service centers. Monday–Friday schedule with occasional Saturdays.