Phlebotomy Supervisor

LCA Lab. Corp. of America; Alexandria (VA); On-site; USD 55,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Life Insurance

STD/LTD

401(k)

PTO/FTO

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp in Alexandria, VA is seeking a Phlebotomy Supervisor to lead a team of phlebotomists and directly impact the patient/client experience. You will manage patient flow, scheduling, payroll and performance appraisals while ensuring high-quality service.

The role requires phlebotomy experience and leadership capabilities, with opportunities to collaborate across departments and support expansion of patient service centers. Monday–Friday schedule with occasional Saturdays.

Qualifications

• High school diploma or GED required.
• 1+ year experience as phlebotomist.
• 6+ years experience as a phlebotomist preferred; 3+ years in supervisory roles preferred.

Responsibilities

• Supervise a team of phlebotomists in Patient Service Centers and/or physician offices.
• Manage patient flow, wait times, inventory levels and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists' schedules and staffing needs.
• Oversee payroll, monthly schedules and performance appraisals.
• Collaborate with HR on employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill open positions.
• Maintain clear communication with patients, client offices, sales, logistics and management.
• Provide exceptional service to patients and clients.
• Assist in establishing new Patient Service Centers or Client Offices.
• Resolve patient or client issues promptly.
• Perform specimen collection when needed and travel to additional sites as required.

Skills

Leadership

Communication skills

Phlebotomy knowledge

Education

High school diploma or GED

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is seeking a Phlebotomy Supervisor to join our team in Alexandria, VA. As a Phlebotomy Supervisor you will lead a team of Phlebotomists and directly impact the Patient/Client experience. You will manage and oversee all aspects of our LabCorp patient service centers and designated client locations. This role emphasizes your ability to lead, inspire, and develop others. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!

Work Schedule: Monday - Friday 5:00am - 8:00pm with occasional Saturdays, hours may vary upon location.

Job Responsibilities

• Supervise a team of 20+ phlebotomists working in Patient Service Centers and/or physician's offices
• Manage patient flow, wait times, and inventory levels and information logs
• Monitor monthly productivity and report any deviations as necessary
• Coordinate phlebotomists' schedules through resourceful and creative thinking
• Perform operational duties such as payroll, monthly schedules and performance appraisals
• Partner with Human Resources regarding employee relations issues and disciplinary actions
• Hire and train phlebotomists to fill any open positions
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management
• Provide exceptional customer service to all patients and clients
• Assist in the set-up of new Patient Service Centers or Client Offices
• Provide resolution of any patient or client issues
• Perform, collect and prepare specimens when needed
• Travel to additional sites as necessary

Minimum Qualifications

• High school diploma or GED or equivalent
• 1 year or more of experience as a phlebotomist

Preferred Qualifications

• 6 years or more experience as a phlebotomist
• 3 years or more with phlebotomy managerial or supervisory or team leader experience

Additional Job Standards

• Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Ability to work independently or in a team environment
• Comfortable working under minimal supervision
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test
• Have a Valid Driver’s License and clean driving record with reliable transportation
• Be at least 21 years’ old

Pay Range

$55,000 - $90,000 annually

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer: Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

We believe in the power of science to change lives. Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions. Through our unparalleled diagnostics and drug development capabilities, we provide insights and accelerate innovations to improve health and improve lives. Here, you can join our nearly 70,000 employees, serving clients in more than 100 countries, as we work together to transform approaches to patient care.