Phlebotomy Team Lead – Hospital Operations

Labcorp; Manhattan (KS); On-site; USD 60,000 - 80,000; Full time

Job summary

Labcorp in Manhattan, KS seeks a Phlebotomy Supervisor to lead a 25+ member phlebotomy team in a hospital setting. You will oversee patient flow, scheduling, payroll and performance appraisals while ensuring top-tier service to patients and clients.

The role requires a high school diploma and 3+ years as a phlebotomist; supervisory experience and certification are preferred. Travel to additional sites may be required as part of overseeing patient service centers and client locations.

Qualifications

• High school diploma or equivalent.
• 3 years or more of experience as a phlebotomist.

Responsibilities

• Supervise a team of 25+ phlebotomists in a hospital setting.
• Manage patient flow, wait times, and inventory levels and information logs.
• Monitor monthly productivity and report deviations as necessary.
• Coordinate phlebotomists' schedules through resourceful and creative thinking.
• Perform operational duties such as payroll, monthly schedules and performance appraisals.
• Partner with Human Resources regarding employee relations issues and disciplinary actions.
• Hire and train phlebotomists to fill any open positions.
• Communicate effectively to internal and external customers including patients, client office staff, sales team, logistics and senior management.
• Provide exceptional customer service to all patients and clients.
• Assist in the set-up of new Patient Service Centers or Client Offices.
• Provide resolution of any patient or client issues.
• Perform, collect and prepare specimens when needed.
• Travel to additional sites as necessary.

Skills

Phlebotomy

Team leadership

Customer service

Payroll & scheduling

Education

High school diploma

Job description

Labcorp in Manhattan, KS seeks a Phlebotomy Supervisor to lead a 25+ member phlebotomy team in a hospital setting. You will oversee patient flow, scheduling, payroll and performance appraisals while ensuring top-tier service to patients and clients.

The role requires a high school diploma and 3+ years as a phlebotomist; supervisory experience and certification are preferred. Travel to additional sites may be required as part of overseeing patient service centers and client locations.