Phlebotomy Services Lead - Patient Care Operations

Laboratory Sciences of Arizona; Anthem (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

Laboratory Sciences of Arizona is seeking a Phlebotomy Department Lead in Anthem, AZ. The role oversees daily operations, staffing, training, and quality initiatives to ensure patient service excellence.

Responsibilities include scheduling, attendance, performance feedback, and regulatory compliance to maintain high standards. The ideal candidate has 2+ years in clinical phlebotomy/test management, strong leadership, and advanced computer skills.

Qualifications

• Two (2) years of experience in the clinical laboratory phlebotomy/test management area.
• Strong leadership and communication abilities with a team.
• Ability to solve complex problems and manage processes under regulatory requirements.

Responsibilities

• Oversee daily operations of the phlebotomy department and staffing.
• Schedule staff and track attendance using company systems.
• Lead training, coaching, and performance evaluations for employees.
• Ensure compliance with licensing, regulatory, and quality standards.
• Participate in interviewing and hiring of new staff.
• Communicate effectively with internal/external customers and management.

Skills

Leadership

Communication

Problem solving

Advanced computer skills

Customer service

Education

High school diploma or equivalent

Associate degree or equivalent experience

National phlebotomy certification

Job description

Laboratory Sciences of Arizona is seeking a Phlebotomy Department Lead in Anthem, AZ. The role oversees daily operations, staffing, training, and quality initiatives to ensure patient service excellence.

Responsibilities include scheduling, attendance, performance feedback, and regulatory compliance to maintain high standards. The ideal candidate has 2+ years in clinical phlebotomy/test management, strong leadership, and advanced computer skills.