Phlebotomy & Patient Services Technician

PathGroup; Nashville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST role. You will interact with clients and patients professionally and perform forensic and clinical specimen collection and processing following established procedures.

The role requires courteous patient interaction, accurate data entry, and adherence to safety and compliance guidelines. On-site work with a focus on timely specimen handling and responsibility within a team.

Qualifications

• High school diploma or GED preferred (may be required by guidelines).
• Phlebotomist certification preferred; required in Louisiana.

Responsibilities

• Greet customers and treat them courteously.
• Ensure all field phlebotomy and PSC specimens are collected accurately and on time.
• Collect specimens and clearly explain venipuncture and other collections to patients; help reduce anxiety.
• Dispose of blood or biohazard materials per laws and policies.
• Complete requisitions in PathConnect and other PathGroup systems.
• Enter patient, specimen, insurance, or billing data accurately; confirm orders and upi details.
• Research test/client information in the lab system.
• Match requisitions to specimens; label, centrifuge, split, and freeze as required.
• Package specimens for transport; store per temperature requirements.
• Maintain daily records and PSC/IOPST logs; assist with monthly statistics.
• Perform basic clerical duties and electronic data entry; manage time logs.

Education

High School Diploma or GED

Phlebotomist Certification

Job description

PathGroup is seeking a Patient Services Technician to perform daily patient service activities in the PSC or in-office PST role. You will interact with clients and patients professionally and perform forensic and clinical specimen collection and processing following established procedures.

The role requires courteous patient interaction, accurate data entry, and adherence to safety and compliance guidelines. On-site work with a focus on timely specimen handling and responsibility within a team.