Phlebotomy Operations Lead – PSC Manager (Phoenix)

Natera; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Natera in Phoenix, AZ is seeking a Phlebotomist to serve patients at the designated PSC onsite. The role combines clinical blood collection with operations management responsibilities to support patient volume and program quality.

Responsibilities include verifying requisitions, performing venipuncture, maintaining specimen integrity, tracking collections, ensuring HIPAA training, and coordinating with facility staff.

Qualifications

• Minimum 5 years of phlebotomy experience.
• 5+ years customer care and phlebotomy operations management; BS/BA preferred.
• High School Diploma required; Phlebotomy certification preferred depending on state.
• Bilingual language skills preferred.

Responsibilities

• Verifies test requisitions and discrepancies with orders.
• Obtains blood specimens via venipuncture and finger sticks.
• Maintains specimen integrity using aseptic technique and procedures.
• Tracks collections and maintains daily tallies in Natera system.
• Records results in quality-control logs and reports KPIs biweekly.
• Ensures HIPAA/PHI privacy training is completed within 30 days.

Skills

Customer care

Leadership

Cross-functional teams

Communication

Education

Bachelor's degree (BS/BA)

High School Diploma

Phlebotomy Certification

Job description

Natera in Phoenix, AZ is seeking a Phlebotomist to serve patients at the designated PSC onsite. The role combines clinical blood collection with operations management responsibilities to support patient volume and program quality.

Responsibilities include verifying requisitions, performing venipuncture, maintaining specimen integrity, tracking collections, ensuring HIPAA training, and coordinating with facility staff.