Strategic In-Office Phlebotomy Lead

Banner Health; Phoenix (AZ); On-site; USD 110,000 - 140,000; Full time

Job summary

Sonora Quest Laboratories/Laboratory Sciences of Arizona is seeking a phlebotomy leader to oversee in-office phlebotomy across large client groups and key accounts. You will drive patient-focused service, quality and operational excellence while guiding leaders and frontline staff to deliver consistent results.

The role emphasizes collaboration, regulatory compliance and continuous improvement, with opportunities to participate in incentive programs as part of Total Rewards.

Qualifications

• Associate degree or higher in business, health care administration or related field.
• Five years in laboratory, business development and relationships with healthcare providers.
• Two years of supervisory experience in healthcare management with lab exposure.
• Valid state driver’s license; ADHS fingerprinting may be required.

Responsibilities

• Lead all In-Office Phlebotomy operations across large multi-site client groups.
• Ensure exceptional client engagement, patient experience, and operational excellence.
• Mentor and motivate leaders and front-line staff; foster teamwork.
• Identify improvements, drive compliance and continuous improvement initiatives.

Skills

Leadership

Communication

Regulatory knowledge

Data analysis

Education

Associate degree in business/health care administration

Job description

Sonora Quest Laboratories/Laboratory Sciences of Arizona is seeking a phlebotomy leader to oversee in-office phlebotomy across large client groups and key accounts. You will drive patient-focused service, quality and operational excellence while guiding leaders and frontline staff to deliver consistent results.

The role emphasizes collaboration, regulatory compliance and continuous improvement, with opportunities to participate in incentive programs as part of Total Rewards.