Phlebotomy Lead — Onsite Supervisor & Team Coach

Mass General Brigham; Boston (MA); On-site; USD 71,000 - 103,000; Full time

Job summary

Mass General Brigham is seeking a Phlebotomy Lead to oversee staff, ensure compliant daily operations, and manage payroll-related activities. You will ensure high-quality phlebotomy practices, safety adherence, and performance data reporting across the department.

The role requires 3–5 years in phlebotomy leadership, strong regulatory knowledge, and excellent communication in a fast-paced hospital setting. Onsite at 15 Parkman Street with comprehensive benefits.

Qualifications

• Minimum education: High School Diploma or equivalent; related Associate's degree preferred.
• 3–5 years as a phlebotomy lead or equivalent supervisory experience.
• Strong knowledge of phlebotomy regulatory requirements and safety standards.

Responsibilities

• Manages direct report staff including scheduling, interviewing, and performance reviews.
• Supports policy implementation and ensures compliance with hospital and regulatory requirements.
• Monitors service expectations for customers and staff.
• Collects and communicates department quality data to QA or leadership.
• Administers payroll tasks timely and accurately.

Skills

Phlebotomy regulatory requirements

Statistical software

Written & verbal communication

Time management

Attention to detail

Mentorship & training

Conflict resolution

Incident management

Education

High School Diploma or Equivalent

Associate's Degree Related Field Preferred

Tools

Payroll software

Laboratory information system (LIS)

Job description

Mass General Brigham is seeking a Phlebotomy Lead to oversee staff, ensure compliant daily operations, and manage payroll-related activities. You will ensure high-quality phlebotomy practices, safety adherence, and performance data reporting across the department.

The role requires 3–5 years in phlebotomy leadership, strong regulatory knowledge, and excellent communication in a fast-paced hospital setting. Onsite at 15 Parkman Street with comprehensive benefits.