Phlebotomy Group Lead — Hayward, CA

QUEST DIAGNOSTICS INC; Hayward (CA); On-site; USD 66,000 - 79,000; Full time

Job summary

Quest Diagnostics in Hayward, CA is seeking a Phlebotomist Group Lead to oversee Patient Service Center and In-Office Phlebotomy operations. Mon–Fri, 8:00 AM–5:00 PM with rotational weekends; a state phlebotomy license is required. This role focuses on leadership, patient care, and compliant, accurate specimen handling.

The PSR IV acts as a mentor, collaborates with multiple functions, and may support various locations and clients, ensuring timely, accurate service in a high-volume environment.

Qualifications

• State phlebotomy license required.

Responsibilities

• Collect specimens according to established procedures.
• Lead and mentor staff in PSC/IOP operations.
• Ensure accurate data entry and billing information.
• Maintain phlebotomy logs and compliance with SOPs.
• Provide onboarding and training for new staff.
• Collaborate with Sales, Laboratory Testing Services, IT, Billing and Logistics.

Skills

Phlebotomy

Leadership

Customer service

Data entry

Education

High School Diploma or Equivalent

Job description

Quest Diagnostics in Hayward, CA is seeking a Phlebotomist Group Lead to oversee Patient Service Center and In-Office Phlebotomy operations. Mon–Fri, 8:00 AM–5:00 PM with rotational weekends; a state phlebotomy license is required. This role focuses on leadership, patient care, and compliant, accurate specimen handling.

The PSR IV acts as a mentor, collaborates with multiple functions, and may support various locations and clients, ensuring timely, accurate service in a high-volume environment.