Phlebotomist | Patient Care & Specimen Expert

Synectics Inc.; Emerald Isle (NC); On-site; USD 22,000 - 30,000; Full time

Job summary

Synectics Inc. is seeking a Patient Services Representative II to be the first point of contact for patients arriving for routine care or testing insights into health decisions.

The PSR II will draw quality blood samples, prepare specimens for lab testing, and explain procedures to patients, ensuring accurate labeling, proper documentation, and a safe, professional environment across locations.

Qualifications

• High school diploma or equivalent required.
• Medical training: medical assistant or paramedic training preferred.
• Phlebotomy certification preferred; required in California, Nevada, and Washington.
• 1-3 years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.
• 2 years in a Patient Service Center environment preferred.
• Ability to provide quality, error free work in a fast-paced environment.
• Ability to work independently with minimal on-site supervision.
• Flexible and available based on staffing needs, including weekends, holidays, on-call and overtime.
• Must be able to travel to multiple locations with minimal notice.

Responsibilities

• Represent the face of the company to patients who come in for routine care or testing insights into health decisions.
• Draw quality blood samples from patients and prepare specimens for lab testing.
• Explain procedures to patients and draw blood specimens in a skillful, safe and accurate manner.
• Demonstrate Leadership Behaviors and focus on process excellence and confidentiality of patient information.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Verify patient demographic info and initials post-venipuncture to ensure tubes are labeled correctly.
• Maintain required records and documentation.
• Promote a positive image to patients, clients, employees and the public.

Skills

Customer service

Communication skills

Attention to detail

Education

High school diploma or equivalent

Medical training (medical assistant or paramedic)

Job description

Synectics Inc. is seeking a Patient Services Representative II to be the first point of contact for patients arriving for routine care or testing insights into health decisions.

The PSR II will draw quality blood samples, prepare specimens for lab testing, and explain procedures to patients, ensuring accurate labeling, proper documentation, and a safe, professional environment across locations.