Phlebotomist - Outpatient, Full-Time, Days

Northwestern Memorial Hospital; Chicago (IL); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Phlebotomist to join their team. This full-time position offers the opportunity to provide essential phlebotomy services in a supportive environment that prioritizes patient care. The ideal candidate will possess strong communication skills and a commitment to teamwork, ensuring the highest standards of safety and quality in specimen collection and processing. Join a forward-thinking organization that values your contributions and offers a comprehensive benefits package to enhance your well-being.

Qualifications

• High School diploma or equivalent required.
• Phlebotomy certification or one year of experience in healthcare.

Responsibilities

• Perform phlebotomy and specimen collections according to standards.
• Process specimens and maintain accurate records and orders.

Skills

Phlebotomy

Customer Service

Communication Skills

Critical Thinking

Education

High School Diploma

Phlebotomy Certification

Tools

Medical EMR Systems

Centrifuge

Job description

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Description

The Phlebotomist reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Phlebotomist provides expert phlebotomy services and must demonstrate excellent customer service and communication skills. The phlebotomist must have the ability to function as part of a highly effective team that consistently puts “Patients First”.

The Phlebotomist is responsible for venipuncture collection and specimen processing. Other responsibilities include but are not limited to order entry in multiple systems, verification of test result receipt, patient information retrieval, and lab reception/clerical duties and functions.

Responsibilities

1. Performs phlebotomy and other lab specimen collections per age-related standards and in accordance with departmental policies, protocols, and procedures.
2. Demonstrates AIDET model and optimizes patient safety to reduce the likelihood of medical/health care errors.
3. Receives and reviews physician orders; ensures that all necessary information is included for appropriate lab services. Enters accurate orders for lab tests in accordance with department policies, protocols, and procedures.
4. Provides appropriate post-phlebotomy patient care and communication.
5. Processes specimens in a timely manner to ensure stability and integrity of samples including: labeling, centrifuging, aliquoting, freezing, and packaging specimens for transport in accordance with established protocols and policies.
6. Reviews/Records refrigerator temperature(s) and QC/QA records. Areas of concern are recorded through the Corrective Action Log and reported to maintenance for repair. Findings are reported to supervisor or manager.
7. Understands the operation and maintenance of equipment pertinent to the job. Follows up with all outstanding orders on manifest log, and communicates all timed, completed or uncompleted draws/charges/results as appropriate.
8. Communicates and notifies Laboratory and/or Physician of problems with specimen procurement for optimal care.
9. Maintains a safe work environment, holds self-accountable for safe work practices, including adhering to biohazard waste procedures and ensuring proper storage and timely pickup of biohazardous waste.
10. Performs lab-related clerical duties including order entry, verification of test result receipt, patient information retrieval, and utilization of email, medical record systems, handheld and desktop devices, ordering, and maintaining supply inventory.
11. Uses department’s resources efficiently; participates in efforts to reduce costs and streamline work processes.
12. Adheres to continuing education expectations; completes and signs-off on competency assessments.
13. Demonstrates the value of teamwork on a consistent basis; interacts with and assists others professionally.
14. Applies critical thinking, sound decision making, and judgment to investigate and resolve challenging situations.
15. Complies with all organizational policies regarding ethical business practices.
16. Performs other duties as assigned.

Qualifications

Required:

• High School diploma or equivalent.
• Phlebotomy certification through a nationally recognized organization or training from a phlebotomy school or medical institution or one or more years of phlebotomy experience in a healthcare setting or CMA certification.

Preferred:

• Experience performing phlebotomy on a broad range of patient types.
• Experience with processing lab specimens, transferring specimens, and handling a centrifuge.
• Familiar with medical EMR systems.
• Knowledge of medical terminology.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.