Phlebotomist II — Donor Care & Training Lead

Octapharma Plasma; Atlanta (GA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Formal training

Medical, dental, and vision insurance

Health savings account (HSA)

Flexible spending account (FSA)

Tuition Reimbursement

Employee assistance program (EAP)

Wellness program

Paid time off

Personal time

Job summary

Octapharma Plasma is seeking a Phlebotomist to support donor centers, performing venipunctures, preparing specimens, and ensuring donor safety and privacy. You will follow FDA, OSHA, CLIA, and GMP procedures to maintain high production and compliance standards.

The role emphasizes accurate labeling, equipment setup, and teamwork with QA to drive quality and a positive donor experience, with daytime and evening shifts possible.

Qualifications

• High school diploma, or equivalent (GED) required.
• Any specific certification or licensing based on State requirements.
• Minimum three (3) months’ experience in a medical or health care environment or equivalent.
• Must have completed documentation of training appropriate for duties, prior to performing duties independently.
• Ability to speak, read, write (legibly and accurately), and understand English required.
• Ability to understand and follow written and verbal protocol required.
• Basic computer knowledge and skills required.
• Able to make accurate and complete documentation.
• Ability to read and interpret documents, such as safety regulations, operating and maintenance instructions and procedure manuals required.
• Ability to function effectively in a fast-paced environment with frequent interruptions.
• Demonstrated consistency and reliability (good attendance, punctual, apply full effort throughout shift, flexibility with assigned schedule) required.
• Ability to work daytime and evening hours, weekends, holidays, and extended shifts on a frequent basis required.
• Ability to perform venipunctures required.

Responsibilities

• Ensures total operation is compliant with state and federal regulations (e.g. FDA approved Standard Operating Procedures, OSHA, CLIA, and GMP) to maintain the highest production standards and ensure facility compliance.
• Maintains high level of customer service and positive donor experience in line with company values and culture.
• Maintains cleanliness of work area to ensure a clean and professional environment.
• Reviews and confirms donor identification and maintains donor confidentiality per Standard Operating Procedures.
• Sets up and prepares all equipment and disposable supplies for venipuncture and plasmapheresis procedure.
• Labels and ensures each unit and samples are labeled accurately.
• Execute venipunctures and plasma collection, maintaining the highest standards of quality and safety.
• Operates the automated plasmapheresis machines, including response and evaluation of all machine alarms and alerts, donor adverse events, document exceptions, etc.
• Monitor donor conditions, employing techniques to ensure donor comfort, safety, and the quality of plasma product.
• Maintains proper ratio to ensure donor safety and to quality of product.
• Disconnects donors and handles the disposal of biohazardous waste and contaminated equipment, including cleaning spills and following safety protocols.
• Performs daily, weekly, and monthly calibration/maintenance of automated plasmapheresis machines and removes and/or replaces equipment from service, if needed.
• Reports all unsafe situations and conditions to management.
• Maintains/stocks adequate inventory and replenish supplies on plasma carts.
• Responsible for mentoring Phlebotomist I and may be assigned to drive training efficiencies to ensure timeliness and compliance and may be assigned as a Designated Trainer.
• Responsible for troubleshooting machine alarms/alerts and perform QCs routinely (defined as daily/monthly).
• Partners with Quality Assurance on overall Donor Floor performance (favorable performance observations, CAPA implementations and continuous improvement initiatives).
• Assists with storage room organization and performs assigned tasks following the First In, First Out (FIFO) method.
• Performs other job-related tasks as assigned.

Skills

Venipuncture

Customer service

English proficiency

Safety compliance

Education

High school diploma or GED

Job description

Octapharma Plasma is seeking a Phlebotomist to support donor centers, performing venipunctures, preparing specimens, and ensuring donor safety and privacy. You will follow FDA, OSHA, CLIA, and GMP procedures to maintain high production and compliance standards.

The role emphasizes accurate labeling, equipment setup, and teamwork with QA to drive quality and a positive donor experience, with daytime and evening shifts possible.