Philanthropy Operations & Donor Relations Lead

Jewish Federation of Greater Dallas; Houston (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

401K Matching

Health Benefits

HSA or HRA contribution

Group Term Life Insurance

Paid time off

National and Jewish holidays off

Job summary

Jewish Federation of Greater Houston is seeking a Philanthropy Administrator to support the Chief Philanthropy Officer and the philanthropy team. The role focuses on donor administration, data management, and campaign coordination to strengthen engagement across the Houston Jewish community.

The position requires strong organizational, communication, and customer service skills, with experience in databases/CRM and ability to handle confidential information.

Qualifications

• College Degree preferred.
• Minimum 3–5 years in administrative, nonprofit, fundraising, or related experience preferred.
• Exceptional organizational skills and attention to detail.
• Strong project management and time management abilities.
• Team player and self-starter.
• Excellent verbal and written communication skills.
• Strong customer service orientation and interpersonal skills.
• Experience with databases, CRM systems, spreadsheets, and reporting tools.
• Proficiency in Microsoft Office Suite and other business software.

Responsibilities

• Provide direct administrative and operational support to the Chief Philanthropy Officer.
• Serve as a key administrative resource to all Philanthropy Team members.
• Support Senior Director of Philanthropy, Annual Campaign, via data management, reporting, donor tracking, and follow-up.
• Manage the annual Donor Honor Roll with Operations for donor recognition.
• Update Philanthropy content on website with Marketing team.
• Process pledge submissions, gift documentation, donor records, and fundraising transactions.
• Coordinate expense reporting, invoices, and purchase requests.
• Assist with scheduling donor visits, volunteer meetings, and campaign appointments.
• Prepare donor materials, briefings, stewardship packets, nametags, and presentations.
• Coordinate philanthropy events, stewardship activities, donor recognition initiatives, and campaign programs.
• Maintain accurate donor records and engagement history in CRM.
• Collaborate with philanthropy, operations, marketing, and other departments.
• Provide exceptional customer service to donors, volunteers, and community stakeholders.

Skills

Organizational skills

Project management

Communication skills

Customer service

Database/CRM experience

MS Office proficiency

Discretion/confidentiality

Independent & collaborative

Education

College degree preferred

Tools

CRM systems

Spreadsheets

Reporting tools

Microsoft Office

Job description

Jewish Federation of Greater Houston is seeking a Philanthropy Administrator to support the Chief Philanthropy Officer and the philanthropy team. The role focuses on donor administration, data management, and campaign coordination to strengthen engagement across the Houston Jewish community.

The position requires strong organizational, communication, and customer service skills, with experience in databases/CRM and ability to handle confidential information.