Philanthropy Operations & Donor Relations Specialist

Jewish Federation of Greater Houston; Houston (TX); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

401K Matching

Health Benefits

HSA or HRA contribution

Group Term Life Insurance

Paid time off (Jewish holidays off)

Dental

Vision

FSA

DCA

LPFSA

Job summary

The Jewish Federation of Greater Houston seeks a dedicated Philanthropy Administrator to support the day-to-day operations of the Philanthropy team, reporting to the Chief Philanthropy Officer. You will handle donor administration, data management, and campaign support to advance fundraising and engagement.

This role requires strong organizational skills, experience with CRM systems, and a collaborative mindset to work with colleagues across departments and volunteers, while occasionally

Qualifications

• College degree preferred.
• Minimum three to five years of professional administrative, nonprofit, fundraising, or related experience preferred.
• Exceptional organizational skills and attention to detail.
• Strong project management and time management abilities.
• Team player and self-starter.
• Excellent verbal and written communication skills.
• Strong customer service orientation and interpersonal skills.
• Experience working with databases, CRM systems, spreadsheets, and reporting tools.
• Proficiency in Microsoft Office Suite and other business software programs.
• Demonstrated ability to maintain confidentiality and exercise discretion.
• Experience supporting multiple team members in a fast-paced environment.
• Ability to work independently and collaboratively.
• Understanding of the Jewish community preferred.
• Must be able to attend occasional evening and weekend events.

Responsibilities

• Provide direct administrative and operational support to the Chief Philanthropy Officer.
• Serve as a key administrative and operational resource to all members of the Philanthropy Team.
• Provide support to the Senior Director of Philanthropy, Annual Campaign, through data management, reporting, donor tracking, and administrative follow-up.
• Manage the annual Donor Honor Roll process in partnership with the Operations team, ensuring accurate donor recognition and acknowledgment.
• Work with the Marketing team to ensure regular updating of Philanthropy-related content on the Jewish Federation of Greater Houston website.
• Process pledge submissions, gift documentation, donor records, and other fundraising-related transactions in a timely and accurate manner.
• Coordinate expense reporting, invoice processing, purchase requests, and other departmental administrative functions.
• Assist with scheduling donor visits, volunteer meetings, campaign appointments, and philanthropy-related meetings.
• Prepare donor materials, briefings, stewardship packets, nametags, and presentations.
• Assist with the coordination and execution of philanthropy events, stewardship activities, donor recognition initiatives, and campaign programs.
• Maintain accurate donor records, engagement history, and fundraising activity within the organization’s CRM system.
• Work collaboratively with philanthropy colleagues, operations staff, marketing, and other departments to maximize organizational effectiveness and donor service.
• Provide exceptional customer service and responsive communication to donors, volunteers, and community stakeholders.

Skills

Administrative support

CRM systems

Donor relations

Data management

Project coordination

Communication skills

Education

College degree preferred

Tools

CRM software

Microsoft Office

Database management

Job description

The Jewish Federation of Greater Houston seeks a dedicated Philanthropy Administrator to support the day-to-day operations of the Philanthropy team, reporting to the Chief Philanthropy Officer. You will handle donor administration, data management, and campaign support to advance fundraising and engagement.

This role requires strong organizational skills, experience with CRM systems, and a collaborative mindset to work with colleagues across departments and volunteers, while occasionally