Philanthropy Data & Operations Lead

Inside Philanthropy; Detroit, Northern (MI, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

Covenant House Michigan seeks a skilled data operations professional to serve as the operational backbone of the Philanthropy Department, ensuring donor data integrity, supporting fundraising strategy, and building the systems that help advance our mission.

You will manage donor data in Raiser's Edge NXT, oversee gifts and receipting, provide analytics, and support annual giving and communications. Collaboration with Finance ensures reconciliation and accuracy across systems.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Five (5) years of experience in database management, fundraising/development, nonprofit, or related field.
• Experience with Raiser's Edge NXT or other Blackbaud CRM strongly preferred.
• Professional understanding of development best practices and operations.
• Positive and collaborative professional philosophy aligned with CHMI mission.

Responsibilities

• Manage CHMI’s donor database (Raiser’s Edge NXT) and ensure accurate data import/export.
• Oversee gift recording, receipting, and acknowledgement processes; manage online giving platforms.
• Support annual giving and communications via data sets, segmentation, analytics, and reports.
• Build and run regular KPI reports for the Philanthropy Department and ensure annual updates for accuracy.
• Support portfolio management and prospect identification processes in coordination with leadership.
• Participate in annual audits and reconciliations with CHMI financial services.
• Maintain SOPs, data hygiene, analytics, and forecasting to anticipate growth.
• Update and maintain departmental process documentation to support fundraising success.

Skills

Analytical skills

Communication skills

Planning & organization

Presentation skills

Technical skills

Learning agility

Education

Bachelor's degree or equivalent

Tools

Raiser’s Edge NXT

Blackbaud CRM

Job description

Covenant House Michigan seeks a skilled data operations professional to serve as the operational backbone of the Philanthropy Department, ensuring donor data integrity, supporting fundraising strategy, and building the systems that help advance our mission.

You will manage donor data in Raiser's Edge NXT, oversee gifts and receipting, provide analytics, and support annual giving and communications. Collaboration with Finance ensures reconciliation and accuracy across systems.