Philanthropy Data & Systems Lead

New Hampshire Charitable; Concord (NH); On-site; USD 70,000 - 100,000; Full time

Job summary

The New Hampshire Charitable Foundation seeks a Philanthropy Systems (Operations) Manager to oversee data management, reporting, and system support for the Philanthropy Department. You will manage constituent and fund data in CSuite, support donor engagement, and promote effective use of technology across the Foundation.

You will document processes, train staff, and drive operational improvements to ensure accurate records and timely insights for stewardship and strategic decision-making.

Qualifications

• Experience managing and maintaining constituent and fund data in a CRM, with data integrity and reporting.
• Ability to create and execute data queries, exports, reports and imports.
• Advanced proficiency with Microsoft 365 apps, databases, and AI-enabled productivity tools.
• Experience with Power BI or ability to achieve proficiency within 12 months.

Responsibilities

• Ensure data integrity and effective use of department data within CSuite, including audits, document management, and mailing lists for reports.
• Track and report metrics on donor engagement and fund activities to inform strategy.
• Provide ad-hoc reporting and data system support across the organization.
• Develop process documentation and provide training and guidance on data systems.

Skills

Power BI

CRM data management

Data quality

Stakeholder comms

Microsoft 365

Query & reporting

Tools

CSuite CRM

Microsoft Power BI

Job description

The New Hampshire Charitable Foundation seeks a Philanthropy Systems (Operations) Manager to oversee data management, reporting, and system support for the Philanthropy Department. You will manage constituent and fund data in CSuite, support donor engagement, and promote effective use of technology across the Foundation.

You will document processes, train staff, and drive operational improvements to ensure accurate records and timely insights for stewardship and strategic decision-making.