Pheresis Donor Support Technician — Bilingual

CSL; Albuquerque (NM); On-site; USD 40,000 - 56,000; Full time

Job summary

CSL is seeking a dedicated donor center technician to prepare pheresis equipment and monitor the donor during procedures. The role requires careful data entry using a PDA and strict adherence to SOPs and safety policies.

Responsibilities include responding to alarms, documenting incidents, and ensuring proper linkage of equipment to donors, while maintaining confidentiality and supporting center operations.

Qualifications

• High school diploma or equivalent required.
• Minimum of three (3) months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
• Will perform basic math calculations.

Responsibilities

• Prepares the autopheresis machine for the pheresis process.
• Monitor the donor and the pheresis process, responds to specific alarms or signals that may occur during the process.
• Disconnect the donor when the process is complete.
• Maintain alertness and awareness to any reaction donor may have during or after the pheresis process and notifies appropriate staff.
• Use PDA to record incidents that occur during the pheresis process, such as machine alerts and alarms, volume variances and donor adverse events.
• Use PDA to link equipment and soft goods used in the pheresis process to the appropriate donor.
• Alerts Group Leader or Supervisor of donor flow issues.
• Ensure the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.
• Understand the policies and procedures associated with hyper immune programs at the center if applicable.
• Maintain clean efficient work environment, and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and OSHA policies and procedures. Promotes safety in all actions.
• Maintain confidentiality of all personnel, donor and center information.
• May be cross-trained in other areas to meet the needs of the business.
• Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.
• Perform job-related duties as assigned.

Skills

Attention to detail

Math skills

Customer service

Education

High school diploma or equivalent

Tools

PDA

Electronic donor information management system

Job description

CSL is seeking a dedicated donor center technician to prepare pheresis equipment and monitor the donor during procedures. The role requires careful data entry using a PDA and strict adherence to SOPs and safety policies.

Responsibilities include responding to alarms, documenting incidents, and ensuring proper linkage of equipment to donors, while maintaining confidentiality and supporting center operations.