Bilingual Donor Support Technician (Pheresis)

CSL; Loíza (PR); On-site; USD 28,000 - 38,000; Full time

Job summary

CSL is seeking a donor center professional to support pheresis procedures by preparing donors, equipment, and the environment. The role ensures donor safety, accurate data capture, and adherence to SOPs in a fast-paced center.

Responsibilities include monitoring during pheresis, handling alarms, recording incidents, and coordinating with staff to resolve donor flow issues. Some cross-training and bilingual capability may be required to meet center needs.

Qualifications

• High school diploma or equivalent.
• Minimum of three months’ work experience, preferably in medical or health provider environment or equivalent combination of education and experience.
• Must be able to perform basic math calculations.

Responsibilities

• Prepare the donor, donor area and equipment for the pheresis process.
• Prepare the autopheresis machine for the pheresis process.
• Monitor the donor and pheresis process; respond to alarms or signals.
• Disconnect the donor when the process is complete.
• Maintain alertness to donor reactions and notify staff as needed.
• Record incidents during pheresis using the PDA; log alarms and events.
• Link equipment and supplies to the donor using the PDA.
• Alert Group Leader or Supervisor of donor flow issues.
• Ensure accurate donor data in the electronic donor information system per SOPs.
• Understand policies related to hyper-immune programs where applicable.
• Maintain a clean, safe work environment and ensure supplies are available; follow HSE/OSHA policies.
• Maintain donor, personnel and center information confidentiality.
• May be cross-trained in other areas as needed.
• Bilingual skills may be required per organizational needs.

Skills

Basic math

Bilingual: English/Spanish

Education

High school diploma or equivalent

Job description

CSL is seeking a donor center professional to support pheresis procedures by preparing donors, equipment, and the environment. The role ensures donor safety, accurate data capture, and adherence to SOPs in a fast-paced center.

Responsibilities include monitoring during pheresis, handling alarms, recording incidents, and coordinating with staff to resolve donor flow issues. Some cross-training and bilingual capability may be required to meet center needs.